Frequently Asked Questions
Everything you need to know about shopping with Iridescent NYC.
What is the standard shipping timeframe?
We offer standard shipping within the continental US, which typically takes 3-5 business days. International shipping times vary by location, generally arriving within 7-14 business days.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Please note that sale items and intimate apparel are final sale.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate unique pieces, we recommend checking the specific measurements for every item to ensure the perfect fit.
Are your garments sustainably sourced?
At Iridescent NYC, we prioritize ethical manufacturing. We partner with small-batch producers and use eco-friendly materials whenever possible to minimize our environmental footprint.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and interest-free installment plans through Afterpay.