Returns & Exchanges
At Iridescent NYC, we want you to be completely satisfied with your high-fashion curation. If your selection isn't perfect, we offer returns and exchanges on unworn items with original tags within 14 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
- 3.Ship It Back
Affix the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our atelier inspects the return, your refund or exchange will be processed to your original payment method within 5-7 business days.